Terms of service

Welcome to Misk Boutique! These Terms and Conditions govern your use of our website and apply to all purchases made with us. By using our website and purchasing products, you agree to the terms outlined below.

1. General Information

  • Misk Boutique is owned and operated by Camillos Ltd, a company registered in Unit D14 Friarsgate, Whitby Avenue, London, England, NW10 7SE.

  • These terms apply only to sales within the United Kingdom.

 

 

2. Website Use

  • By using this website, you agree to use it only for lawful purposes and in accordance with these Terms and Conditions.

  • You must not:

    • Use the website to commit fraud or other illegal activities.

    • Attempt to gain unauthorised access to any part of the website.

    • Interfere with or disrupt the website’s operation or security.

 

 

3. Products and Availability

  • Product Descriptions: We make every effort to ensure product descriptions and images are accurate. However, slight variations in colour, size, or design may occur.

  • Stock Availability: All products are subject to availability. If an item is out of stock after you place an order, we will notify you promptly and offer alternatives or a refund.

  • Pricing:

    • All prices are in GBP (£) and include VAT (where applicable).

    • We reserve the right to change prices without prior notice.

    • Any promotional offers are subject to specific terms outlined at the time of the promotion.

 

 

4. Ordering and Payment

  • Order Acceptance:

    • An order is deemed accepted when we send you a confirmation email.

    • We reserve the right to reject orders, including but not limited to cases of suspected fraud or incorrect pricing.

  • Payment Methods:

    • We accept Visa and Mastercard.

    • Payments must be made in full before dispatch.

 

 

5. Delivery Policy

  • Delivery Areas: We deliver to addresses within the United Kingdom only.

  • Delivery Times: Estimated delivery times are provided at checkout. While we strive to meet these estimates, delays may occur due to unforeseen circumstances.

  • Delivery Charges:

    • Standard delivery charges are calculated at checkout.

    • Failed Delivery Attempts: If a delivery cannot be completed due to incorrect details provided by the customer, additional charges may apply.

 

 

6. Returns and Refunds
Please refer to our Returns & Refunds Policy for detailed information on returns, refunds, and exchanges.

 

 

7. Customer Obligations

  • Accuracy of Information: You are responsible for ensuring that all personal and delivery information provided to us is accurate and up-to-date.

  • Proper Use: You agree to use our products in accordance with their intended purpose and all provided instructions.

 

 

8. Limitation of Liability

  • To the extent permitted by law, we are not liable for:

    • Indirect or consequential losses (e.g., loss of income, business, or data).

    • Losses arising from your misuse of the website or products.

  • Our total liability for any claim shall not exceed the value of the order in question.

 

 

9. Intellectual Property

  • All content on our website, including text, images, logos, and designs, is the property of Camillos Ltd or our licensors.

  • You may not reproduce, distribute, or use any website content without prior written permission.

 

 

10. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

 

11. Changes to Terms
We reserve the right to amend these Terms and Conditions at any time. Any changes will be effective immediately upon posting to the website.